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Things To Consider When Looking For A Business Phone System

When you are in the market looking for a business phone system, you must know that there are things that you should consider. The basis of these factors will depend on the business that you have and the volume of calls that you are receiving. Your needs will be provided as there are various systems that are available in the market today. No matter what kind if system you will be picking, you must make sure that it will be able to provide the needs that you have.

The next thing that we will be talking about are the basic functions that a business phone system should have.

A voice mail is a basic function that a business phone system should have. The moment that the business will not be able to answer any phone call from its customer, it is a must that they will be able to leave a message on the phone. If it is your customer’s first time to call your business, having a voice mail would provide them with a good experience. To get the feature, you can already find phones that has built in voice mail systems on it while some may require you to install a device to get this kind of feature.

Another thing that would also give your clients a pleasant experience is feature called as music on hold. Providing your clients with music while they are put on hold is a better way to treat them. If yo have a music that is used for your advertising, you can also use it here. You can do this by using a recording that is connected to the phone system.

Anther great feature that your business phone system should have is the conference call. At one time, you will be able to connect to multiple callers. You will be able to have discussions with more than one person in just one call.

Your business phone system should also have trunking. From the local phone company, you will be able to configure incoming lines. For this feature to work, it is a must that you will use the T-1’s which are configured to the phone system as a trunk group. The number of calls that you will receive will be the basis for the configuration. The bugger your business is, the more complex the configuration will be.

The next feature that your business phone system must have is an auto attendant. It is the auto attendant that directs the call depending on the preference if the caller. The person that they are trying to each is the basis for this function to work. The moment that the extension is configured it the phone system, it will directly send them to that extension.

All of these features are basic and should be available in your business phone system.